20 Questions with Aaron Salow
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Key Takeaways
People + equipment = the core mission
Aaron's vision for XOi has always centered on connecting people to the equipment they service.
The future is conversational AI
Aaron's 2028 vision centers on conversational AI that lets techs troubleshoot via voice and visual interaction — making every tech an instant expert.
Interview With Aaron Salow of XOi Technologies
Aaron Salow, CEO and co-founder of XOi Technologies, sat down with Heather Langone, Managing Editor of HVACR Business, to discuss the connection between people and equipment, training, and the future of HVACR technology.
A Favorite Place in Nashville
Q: Since you are in Nashville, is there a place you go to unwind that is quintessential Nashville?
Salow shared that one of his favorite places is Lover's Circle — a large hill overlooking the city.
“Once, after a big fundraiser with my co-founders, we sat there together and celebrated with a case of beer, taking it all in, while overlooking the city.”
Thoughts on Virtual Reality Training
Q: What is your opinion of virtual reality training?
Salow described virtual reality training as:
“Phenomenal. It's cost-effective and appeals to Gen Z, those born between 1997 and 2012.”
He also noted that XOi Technologies would soon announce a major partnership focused on creating more comprehensive training solutions for technicians, allowing them to learn both in the classroom and through virtual training experiences.
Read the Full Interview
Read the full interview on HVACR Business.
FAQs
Who is Aaron Salow and what is XOi?
Aaron Salow is the CEO and co-founder of XOi Technologies, a Nashville-based field intelligence platform. He founded XOi in 2013 to help field service companies grow despite the skilled trades gap, using technician-first technology.
What is XOi's mission?
XOi's mission is to empower a world where people and equipment are connected. The platform helps field service contractors capture jobsite data, access knowledge in the field, and generate AI-powered insights that improve efficiency and revenue.
What is the Journeyman platform from XOi?
Journeyman is XOi's field intelligence product that identifies untapped revenue opportunities and provides operational efficiency tools — combining knowledge base access, live virtual support, and predictive asset insights.
What is Aaron Salow's background before founding XOi?
Aaron grew up around manufacturing and has a background in blue-collar industries. He earned an MBA from Belmont University and spent time in critical environments management and co-founding a manufacturing company before launching XOi in 2013.
What does Aaron Salow see as the future of HVACR technology?
Aaron envisions full conversational AI enabling technicians to solve problems through voice and visual interaction — with XOi's field-collected data powering highly specific, real-time answers that go far beyond what generic AI tools can provide.
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