XOi Announces Continuing Relationship with MacDonald-Miller Facility Solutions

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XOi
05 May 2020
4
min read
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XOi Announces Continuing Relationship with MacDonald-Miller Facility Solutions
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Key Takeaways

XOi and MacDonald-Miller are deepening their partnership — extending a relationship built on visual documentation into richer equipment intelligence.

From documentation to intelligence

MacMiller started with XOi for visual documentation — and stayed for everything that came after.

Long-term partnerships are built on proof

MacMiller's continued XOi investment reflects what lasting contractor relationships look like — transparent documentation and compounding data value.

In this article

XOi Continues Partnership With MacDonald-Miller Facility Solutions

XOi Technologies, provider of a cloud-based mobile application that connects field service contractors with an industry-leading online knowledge base, has announced the continuation of its partnership with MacDonald-Miller Facility Solutions.

The partnership supports MacDonald-Miller’s ongoing efforts to empower technicians in the field with better access to information, streamlined communication, and improved service efficiency.

MacDonald-Miller Facility Solutions is a full-service design-build mechanical contractor specializing in:

  • HVAC design
  • Sheet metal systems
  • Plumbing systems
  • Piping systems

The company serves commercial buildings throughout the Pacific Northwest.

FAQs

Who is MacDonald-Miller Facility Solutions?

MacDonald-Miller Facility Solutions (MacMiller) is a commercial HVAC, building controls, and energy services company serving the Pacific Northwest. They're recognized as one of the most technologically advanced mechanical contractors in the region and a long-standing XOi partner.

How has XOi supported MacDonald-Miller's field service operations?

XOi has helped MacMiller capture and share visual job documentation, build searchable equipment histories, and provide facility managers with transparent records of every service visit — improving customer trust and strengthening long-term relationships.

Why do field service companies choose to continue investing in XOi long-term?

XOi's value compounds over time. As more jobs are documented and more equipment data is captured, the platform's knowledge base grows deeper, insights become more precise, and the contractor's ability to deliver proactive, data-backed service improves with every visit.

How does XOi support capital planning for commercial HVAC contractors?

XOi captures and enriches equipment data on every job — including age, condition, refrigerant type, and service history. This information feeds directly into capital planning reports that help contractors and their commercial customers forecast replacement needs and budget more accurately.

What does a long-term field service technology partnership look like?

It looks like MacMiller and XOi — a contractor that started with visual documentation and expanded into full equipment intelligence, and a technology partner that builds around the contractor's evolving needs rather than selling them a static product.

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