XOi and IFS Core extend integration to help contractors streamline operations and optimize critical functionality

XOi and IFS Core Expand Integration to Improve Contractor Operations

XOi Technologies and IFS Core have expanded their partnership to deliver a deeper integration that helps contractors streamline operations, improve communication, and maximize the value of their field service technology investments.

By combining XOi's technician enablement platform with IFS Core's powerful field service management solutions, contractors gain access to a more connected experience that supports both office and field teams throughout the service lifecycle.

Creating a More Connected Field Service Ecosystem

The enhanced integration brings together two industry-leading platforms to provide contractors with improved visibility, efficiency, and operational control.

By connecting field service workflows and critical business systems, contractors can better manage information across dispatching, service delivery, documentation, and customer communication.

The result is a more seamless experience for technicians, office personnel, customers, and business stakeholders.

Improving Operational Efficiency

Through the expanded partnership, contractors can take advantage of integrated capabilities that support essential business functions, including:

Service Management

• Dispatching and scheduling
• Work order management
• Technician coordination
• Service workflow optimization

Financial and Operational Visibility

• Job costing
• Project tracking
• Operational reporting
• Resource management

Field Documentation and Communication

• Visual job documentation
• Equipment history tracking
• Service records and reporting
• Improved communication between field and office teams

Together, these capabilities help contractors reduce administrative burden, improve accuracy, and increase productivity across their organizations.

Enhancing the Technician Experience

XOi's technician enablement platform equips field teams with tools to capture, organize, and share critical jobsite information in real time.

By integrating directly with IFS Core solutions, technicians can access the information they need while reducing duplicate data entry and streamlining daily workflows.

This creates a more connected service experience while helping organizations maintain accurate and complete service records.

"Extending our integration with XOi ensures that our customers continue to have a rich, seamless experience that maximizes the efficiency of their operations, field management, and communication," said Jay Annarelli, CEO and Founding Partner of IFS Core. "XOi's advanced visual documentation capability and detailed job overviews give our customers unique tools that can help them maintain and grow their competitive advantage."

Delivering More Value for Contractors

IFS Core has spent years developing software solutions that help contractors improve collaboration between field teams, office personnel, vendors, and customers.

The expanded integration with XOi further enhances those capabilities by providing joint customers with deeper operational insights and more comprehensive field service data.

As labor challenges continue to impact the skilled trades, technology integrations like these help contractors operate more efficiently while maximizing the effectiveness of their existing workforce.

Supporting the Future of Field Service

Contractors are increasingly seeking technology solutions that eliminate friction, improve transparency, and simplify workflows across their organizations.

By bringing together field service management tools and technician enablement technology, XOi and IFS Core help service organizations build more connected operations while improving both employee and customer experiences.

"We're continuing to invest in partnerships that maximize efficiency, accuracy, and transparency for XOi users," said Aaron Salow, Founder and CEO of XOi. "It's crucial for contractors in the industries we serve to be able to streamline operations and workflows in order to address the chronic skilled labor shortage."

About XOi

XOi is the system of record for field service data collection and indexing, helping contractors improve technician performance, streamline workflows, and capture valuable operational intelligence through visual documentation, workflow automation, remote support, and equipment data management.

About IFS Core

IFS Core develops and manages industry-leading field service software solutions, including Sage Service Operations, Sage Field Operations, and Tech Tool. Its products help contractors improve operational efficiency, strengthen communication, and better manage field service activities across their organizations.