XOi connects commercial kitchen equipment contractors with leading field service technology
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Key Takeaways
XOi announces expanded capabilities for commercial kitchen equipment contractors, bringing the platform's field documentation, workflow, and data tools to the food service industry and its unique equipment challenges.
Field tech for commercial kitchens
XOi's expansion into commercial kitchen service gives food equipment contractors the visual documentation and workflow tools built for high-stakes, high-volume equipment.
A new vertical, same proven value
Commercial kitchen contractors gain access to XOi's full technician-enablement platform — including 7,000+ cold-side equipment models for guided service.
Industry ambassadors Josh Zolin and Rich Malachy help top technology solution provider develop enhanced tools for food service contractors and technicians
XOi Technologies, providers of a cloud-based mobile application that connects field service contractors with an in-depth online knowledge base, is working with industry partners Windy City Equipment and Malachy Parts & Service to deliver powerful data-driven technology solutions that help commercial kitchen equipment contractors empower technicians, close the skilled trades labor gap and grow their business.
“Until now, commercial food equipment professionals haven’t had a technology solution designed specifically for the workflows and pain points they encounter every day,” said Josh Zolin, CEO of Windy City Equipment. “XOi’s new kitchen equipment-focused technology opens opportunities for forward-thinking contractors to transform their companies and offer unparalleled customer experience.”
XOi’s comprehensive new kitchen equipment-specific starter packs have been developed in cooperation with food service sector ambassadors Zolin and Malachy Parts & Service CEO Rich Malachy. The starter packs include training videos created by Zolin and Malachy as well as automated workflows and access to XOi’s smart knowledge base and live remote support capabilities.
“XOi’s knowledge base has proven to be an essential resource for contractors and technicians in HVAC, plumbing, electrical and other field services,” Malachy said. “Josh and I want to reach the contractors we work with on a daily basis so they can take full advantage of XOi’s database and other tools for building efficiency and growing your business.”
XOi’s commercial kitchen equipment features offer tools that allow contractors to provide more efficient training and get new techs on the job faster; set their company apart from the competition; increase revenue; decrease expenses; and deliver superior customer experience.
“Josh and Rich are two of the most knowledgeable experts in the field, and their contributions to XOi’s enhanced tools for food service contractors and technicians have been invaluable,” said XOi founder and CEO Aaron Salow. “Their passion for helping commercial kitchen equipment professionals is evident in everything they do, including the powerful new technology options we’re making available.”
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