XOi equips Comprehensive Energy Services with essential technology for HVAC/R and plumbing service performance

Comprehensive Energy Services Extends Partnership with XOi to Support Service Excellence

XOi Technologies and Comprehensive Energy Services (CES) have announced the continuation of their partnership, reinforcing a shared commitment to innovation, operational efficiency, and exceptional customer service across the commercial and industrial mechanical services industry.

By leveraging XOi's technician enablement platform, CES continues to equip its teams with the tools needed to improve communication, streamline workflows, and deliver high-quality service experiences for customers throughout Florida.

Supporting a Relationship-Driven Service Model

For nearly three decades, CES has built its reputation on long-term customer relationships, technical expertise, and dependable service.

As customer expectations continue to evolve, CES remains focused on investing in technology that helps strengthen those relationships while improving operational performance.

"Our success over the last 29 years has been based on relationships, so shared commitments like this one with XOi are the foundation of our business," said Shane Lantz, Vice President of Service Sales for CES. "Partnering with the top field service technology provider has empowered CES to continue offering quality experience and innovation to our customers during a period of economic uncertainty."

Equipping Technicians with Modern Service Technology

XOi's platform provides technicians with tools that help improve efficiency and transparency throughout the service process.

Key capabilities include:

Visual Documentation

• Capture photos and videos from the jobsite
• Document equipment conditions and service findings
• Improve reporting and service transparency

Workflow Automation

• Standardize service processes
• Streamline documentation and communication
• Reduce administrative burden

Remote Support and Knowledge Sharing

• Connect technicians with subject matter experts
• Improve troubleshooting and decision-making
• Preserve institutional knowledge across teams

These tools help technicians work more effectively while providing customers with greater visibility into service recommendations and equipment performance.

Serving Diverse Industries Across Florida

Founded in 1992, CES provides a comprehensive range of commercial and industrial services, including:

Mechanical and Building Services

• HVAC/R service and maintenance
• Commercial plumbing solutions
• Preventive maintenance programs
• Indoor air quality (IAQ) services

Building Performance Solutions

• Building automation and controls
• System integration
• Tenant improvements
• Energy efficiency initiatives

The company serves a wide range of industries, including healthcare, manufacturing, higher education, data centers, commercial real estate, hospitality, and industrial facilities.

Driving Efficiency Without Compromising Service Quality

As labor challenges and customer expectations continue to impact the field service industry, organizations increasingly rely on technology to improve productivity while maintaining high service standards.

XOi's platform helps contractors capture critical field data, improve communication, and support technicians with the information they need to make better decisions in real time.

According to XOi Founder and CEO Aaron Salow, forward-thinking contractors like CES understand the importance of investing in tools that enhance both technician performance and customer satisfaction.

"CES has been a leader in its market for nearly 30 years by combining top performance with impeccable service," said Aaron Salow. "Like other forward-thinking companies XOi supports, CES is focused on identifying the critical tools that will allow them to meet those same high standards more efficiently."

Building on a Successful Partnership

The continued collaboration between CES and XOi reflects a shared focus on innovation, transparency, and operational excellence.

By combining industry expertise with modern field service technology, CES can continue delivering the high-quality service experiences its customers have come to expect while positioning the organization for future growth.

About XOi

XOi is the system of record for field service data collection and indexing, helping contractors improve technician performance, streamline workflows, and capture valuable operational intelligence through visual documentation, workflow automation, remote support, and equipment data management.

About Comprehensive Energy Services

Comprehensive Energy Services (CES) is an Orlando-based, award-winning provider of design-build-maintain mechanical contracting and plumbing services. Founded in 1992, CES delivers advanced HVAC/R, plumbing, building automation, and maintenance solutions to commercial and industrial customers throughout Florida while maintaining a strong focus on relationships, performance, and service excellence.

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