Food Equipment Service Leaders Summit
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Using Technology to Build Customer Trust in Field Service
Technology meets commercial kitchen service
Leaders in commercial kitchen service gather to discuss how data and documentation are shaping the industry.
Commercial kitchen needs modern tools
Contractors adopting technology in food equipment service are beginning to separate from the rest of the market.
Documentation builds customer confidence
Visual records are becoming standard in commercial kitchen service, especially across multi-site operations.
Data drives proactive service
Consistent data capture allows teams to anticipate issues instead of reacting to them.
Stand Out From the Crowd and Win Over New Customers’ Trust by Leveraging Simple Technology
Recently, we were thrilled to have our own Aaron Salow join Rich Malachy, CEO of Malachy Parts & Service, at this year’s Food Equipment Service Leaders Summit.
During their breakout session, Stand Out From the Crowd and Win Over New Customers’ Trust by Leveraging Simple Technology, the two discussed how customer expectations in the field service industry have evolved along with several steps field service providers can take to differentiate their service offering.
As technology giants like Amazon and Google shape the demands and expectations of customers across the board, service providers are turning to new technologies to increase transparency, improve their customer experience, and positively impact their bottom line.
Tune in for an in-depth look at how technology tools like XOi’s Vision application can help:
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