Field Service Knowledge Hub 
05/30/2023
Turning Work into Art with SAM Service
SAM Service technicians are using XOi on the job to tell a transparent story about the work they complete.
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05/25/2023
Why Jobsite Data Matters to Techs
Data from a Tech's POV: The ability to seamlessly collect jobsite data through XOi sets a baseline for the equipment Riddleberger Brothers techs are working on day to day.
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05/17/2023
Aaron Salow Visits the Blue Collar Nation Podcast
Aaron Salow Visits the Beyond the Tools Podcast to discuss what is causing a knowledge gap between technicians, service leaders, and business owners.
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05/16/2023
The Intersection of XOi + AI
There's no shortage of ways the advent of AI-focused technology is going to change the field service industry.
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05/11/2023
Delivering on the Promise of Generative AI
TL;DR: Techs, AI is not coming for your job. Technicians are a vital part of this continuous cycle that feeds the AI machine.
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05/03/2023
XOi Celebrates National Skilled Trades Day
Happy National Skilled Trades Day 2023.
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04/13/2023
XOi announces enhanced leadership team
The leading provider of digital solutions for field service teams names experienced service technology leader Strickland Tudor executive VP of sales and promotes Stacey Bright to CMO.
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04/11/2023
XOi and Mr. Electric® collaborate to enhance service performance and customer experience
The leading provider of digital enablement solutions for field service professionals drives increased transparency and revenue for the Neighborly® electrical service brand
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04/10/2023
Aaron Salow visits Contractor Cents – Episode 264 – Summer Is Coming Soon
Summer is coming soon. What type of training is productive in the summer? How can you use video evidence to quickly help technicians diagnose and solve problems?
Read moreRecommended Case Studies
03/31/2023
Engineered Cooling Services
Engineered Cooling Services provides HVAC Repair & Replacement, Operational Assessment, Planned Maintenance, Emergency Repair, Indoor Air Quality, Energy Optimization, Chiller Re-Tubing, Controls Division, Project & Design Retrofits, and Rental Program to the Southeast, Gulf Coast, Florida, Georgia, Alabama and Mississippi. They deliver value beyond an HVAC service agreement by helping reduce the cost and worry […]
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08/09/2022
Air Dynamics Case Study
For nearly 35 years, Air Dynamics has serviced customers in San Angelo, Texas. Today, they provide industry-leading heating & cooling services for nearly 4,000 people in the region. Challenges The team at Air Dynamics was absolutely bogged down with manual processes. Technicians were wasting time having to manually input data — their process required […]
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04/27/2022
Burns & McBride Case Study
Burns & McBride has been a leader in the HVAC field for 73 years and is committed to providing quality 24/7 heating, cooling, and air quality service maintenance and installations throughout Northern Delaware and Southeast Pennsylvania. They continually invest in new processes and technologies to do the job better each day. Burns & McBride […]
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