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Talking Out Our Assets | Ep. 4: Can structured data change the contractor-customer relationship?
Talking Out Our Assets | Ep. 4: Can structured data change the contractor-customer relationship?
JP Cahalan sits down with Pete Shimkus and Irv Aristi to discuss how structured asset data is changing the contractor-customer relationship. The conversation explores proactive planning, customer expectations, asset intelligence, and how contractors can use better data to create clarity, improve trust, and support long-term decision-making.
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Talking Out Our Assets | Ep. 3: What do techs actually want?
Talking Out Our Assets | Ep. 3: What do techs actually want?
JP Cahalan talks with Chad McClary and Ernie Martinez about what technicians need to succeed—from AI and asset data to better tools, support, and long-term career growth.
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Talking Out Our Assets | Ep. 2: Can AI and the Sales Guy Get Along?
Talking Out Our Assets | Ep. 2: Can AI and the Sales Guy Get Along?
In Episode 2 of Talking Out of Our Assets, JP Cahalan is joined by Ryan Martineau of XOi and Tiffany Jahangiri of Harris to discuss how AI is impacting sales in the skilled trades. The conversation explores using AI for research, coaching, and productivity—while reinforcing why trust, personalization, and human judgment remain essential to winning and retaining customers.
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Talking Out Our Assets | Ep. 1: Exploring AI and Data Ethics
Talking Out Our Assets | Ep. 1: Exploring AI and Data Ethics
Episode 1 explores AI and data ethics in field service—examining trust, diagnostics, tribal knowledge, and why technology must support, not replace, human expertise.
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Talking Out Our Assets: Real-World Conversations About Data, AI, and the Asset
Talking Out Our Assets: Real-World Conversations About Data, AI, and the Asset
Welcome to Talking Out of Our Assets, a real-world podcast about data, AI, and technology in the skilled trades. In this intro episode, host JP Cahalan explains why this show exists, who it’s for, and why blindly chasing AI hype does more harm than good. This is an honest, unfiltered look at where technology belongs, where it doesn’t, and how to keep frontline technicians at the center of every decision.
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From Jobsite to Customer,  AI that Actually Helps with Lee Bridges, XOi Product Leader
From Jobsite to Customer, AI that Actually Helps with Lee Bridges, XOi Product Leader
Lee Bridges, VP of Product Management at XOi, joins Titans of the Trades to unpack how technician-first design and practical AI are transforming HVAC service. Learn how standardized jobsite data, time-saving automation, and empathy-driven tools are helping teams scale smarter and train faster.
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Transforming Frontline Work with Aaron Salow, CEO of XOi
Transforming Frontline Work with Aaron Salow, CEO of XOi
Aaron Salow, CEO and founder of XOi, shares how his upbringing in manufacturing shaped his mission to support the trades.
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XOi vs. Industry Crosswinds: Ryan Martineau on the Free Agent Podcast
XOi vs. Industry Crosswinds: Ryan Martineau on the Free Agent Podcast
Ryan Martineau discusses how XOi is solving HVAC labor shortages with tech innovation and a new partnership with KKR, driving growth and AI-powered field solutions.
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Podcast: How Do I Use AI In My Business?
Podcast: How Do I Use AI In My Business?
Amanda Harp, the director of strategic relationships for XOi, meets with Contractor Cents host Ruth King to answer the most pressing questions about AI for contracting businesses.
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Recommended Case Studies

How Veregy turned field service into a revenue engine with real-time quoting and faster billing
How Veregy turned field service into a revenue engine with real-time quoting and faster billing
Veregy used XOi to standardize service documentation, move quoting into the field, and build accessible asset records over time. The result: 88% quote acceptance, $145K in additional first-quarter revenue, faster billing, and stronger customer visibility across service operations.
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Harris Salt Lake doubles national USPS account through XOi documentation
Harris Salt Lake doubles national USPS account through XOi documentation
Harris doubled its USPS footprint and eliminated documentation revisions by standardizing asset-level maintenance documentation, improving visibility, compliance, and approval speed across every site.
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Harris dispatchers gain 2.5 hours each week to keep jobs moving
Harris dispatchers gain 2.5 hours each week to keep jobs moving
Harris uses XOi to build on the way the team already works so that dispatchers gain time back to do what they do best — keep jobs moving and support the people who make it happen.
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