XOi Privacy Policy

XOEye Technologies, Inc. (“XOi”, “we” or “us”) values our relationship with you and takes your privacy seriously. The purpose of this Privacy Notice is to identify how we may process, collect, store, share and use (collectively, “use”) the personal information that we collect. This is from you in connection with your interaction with the XOi website (“Website”), use of our Vision™ cloud-based software platform and related software and services (collectively, our “Application”) and other interactions (e.g., customer service inquiries, demos, etc.) you may have with us (the Website, Application, and related interactions are collectively referred to herein as the “Services”). XOi Privacy Policy Notice also identifies your rights with respect to your personal information, all as described in more detail below.

We may update or modify XOi Privacy Policy Notice at any time, by posting the amended version including the effective date of the updated version. You are responsible for periodically visiting the Website and viewing this Privacy Policy Notice to check for any changes. By accessing and/or using our Services, you accept and agree to the terms of XOi Privacy Policy Notice. If you do not agree to be bound by XOi Privacy Policy Notice or any subsequent modifications, you should not access or use our Services.

This Privacy Policy Notice was last updated April 22, 2026.

Your privacy and the security of your personal information are important to us. This Privacy Policy Notice explains how and why we collect, use, store, and share your personal information. It also describes the controls and choices available to you regarding when and how your personal information is collected, used and shared.

XOi Privacy Policy Notice contains the following information, which you can access by scrolling down:

How to contact us.
The information we collect about you.
How we may use your information.
Who we may share your information with.
Your rights and options regarding your personal information.
How we safeguard your personal information.
How long we store your personal information.
Links.
Children.
Special notice to non-U.S. users regarding data transfers.
Governing law and jurisdiction.

1. How to contact us

You can update your communication preferences and information in the following ways by contacting us at the email address below.

Additionally, if you have any questions or concerns about our use of your personal information, please do not hesitate to contact us through methods listed below.

Mail: XOi Technologies

Attn: Privacy Notice

333 S 11th Ave S., St #300

Nashville, Tennessee 37203

Phone:(800) 230-7047

Email:compliance@xoi.io

2. The information we collect about you

The information we collect across our Services can include personal information (as described below) or non-personal information, which is information that does not identify or relate to an individual.

Personal information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We do not consider personal information to include information that can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

2.1 Information about our Website visitors

We may collect personal information from you during your visits to our Website in connection with service enquiries, demo requests, content downloads, and customer support requests.

2.1.1 Information Collected When You Sign Up To Schedule A Demo

Categories Of Information	Description Of Category
Demo Registration Information	This is the personal information that is provided by you or collected by us to enable you to sign up to schedule a demo of our Application. This includes your name, email address, job title and company, phone number, and recordings or transcripts of sales calls with us.

2.1.2 Information Collected When You Download XOi Content

Categories Of Information	Description Of Category
Content Download Information	This is the personal information that is provided by you or collected by us to enable you to register for or download XOi content such as, but not limited to: white papers, webinars, case studies, playbooks, and ebooks. This includes your name, company name, and email address.

2.1.3 Information Collected When You Correspond With Us

Categories Of Information

Description Of Category

Correspondence Information

This is the personal information that is provided by you or collected by us to respond to your Service inquiries, customer support requests, communicate with you (including via phone, email, a chat functionality, or otherwise, such as for customer service purposes), seek feedback and send you information about the Service when you sign up to receive news or alerts from us. This includes your name, employment information (e.g., your company name, job title), business contact information (e.g., email address, postal address, and telephone number) and records and copies of your correspondence.

2.2 Information about job applicants

Categories Of Information

Description Of Category

Applicant Information

This is the personal information that is provided by you or collected by us when you apply for a job with XOi. This includes your name, email address, phone number, physical address, online profile link (e.g., LinkedIn), education and work history, work authorization status, information obtained during interviews and any other information you choose to provide. We use the information to evaluate your candidacy for employment, to communicate with you during the application process and to facilitate the onboarding process.

2.3 Information about Application Users

If you are the end user of our direct customer (i.e., employee, consultant, contractor, or agent, collectively “User”) registering on the Application through a license purchased by your employer or employing organization (“Customer”), most of the personal information we collect relates to your use and participation in our Application as part of performing your job duties for your employer or employing organization, pursuant to our Service Agreement with such Customer.

Categories Of Information	Description Of Category
Account Registration Information	This is the personal information that is provided by your employer or employing organization or collected by us to enable you to login and access your account and our Application. This includes your name, job role, email address, and phone number.Some of the personal information we will ask you to provide is required in order to create your account.
User-submitted Audiovisual Content	In certain situations, you may choose to take or upload a photo or video through the Application. If you elect to do so, the Application may request permission to access your device’s camera, photo gallery or microphone so that you can capture or upload photographs, videos, or other audiovisual content. When you upload such content, it may include associated metadata (such as date, time, or device information) that is transmitted along with the file.
Information About Other Application Users	Where your employer or employing organization has purchased an appropriate license, you may be able to message or call other users from within the Application using an invitation link to assist with troubleshooting equipment issues while onsite. To facilitate this feature, the Application may collect the email address or phone number of the person you select to contact. If the individual you invite does not have the Application installed on their device, they may be prompted to download it in order to participate.
Application Usage Information	This can be personal information and non-personal information that is collected about you when you are using our Application, and this may include:Information about your service plan, including features and functionality available based on your user profile and account type.Information about your interactions with our Application, which includes the data and time of any information you enter into our Application, and your interactions with other users of our Application.Technical data which may include URL information, cookie data, web beacons and other tracking technology information, your IP address,the types of devices you are using to access or connect to our Application, unique device IDs, device attributes, network connection type (e.g., WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, and operating system. Further details about the technical data that is processed by us can be found under the “Cookies and Similar Technologies” section below.
Generative AI Content	AI Work SummariesIn certain cases, your employer or employing organization may configure the Application to require Users to submit a work summary before completing a workflow. The summary may be provided manually or generated automatically using AI. When Users complete all required workflow steps and select the auto-generate summary option, the Application will create a clear and comprehensive summary based on the responses provided by Users in those workflow steps. Users can edit and refine the auto-generated AI work summaries, and provide feedback by rating the summary to let XOi know how accurate and useful the AI Summary is for Users. AI TranscriptionYour employer or employing organization may build steps and features within the Application to include video transcription. When available, the Application creates a transcript by pulling the audio from the video that Users provide/upload. Depending on the background noise or clarity of the speech, these transcriptions may need editing and can be directly edited by the Users. AI BenchmarksWhere your employer or employing organization has purchased an appropriate license, they may be able track the time Users are saving using AI and compare AI adoption per user.
De-Identified Usage Information and User-Submitted Content	We may use de-identified information derived from your use of our Application, including content that you may share through our application (such as recordings, videos, digital content, photos and images) where such information and content does not identify you, any other persons or businesses.
Anonymized Information	We use anonymized and aggregated information that may be created or derived from your personal information or usage of our Application for purposes that include data analysis, improving our Application, and developing new features and functionality within our Application.

2.4 Cookies and similar technologies

When you use our Services, we automatically collect certain information about your device and how you use the Services, including but not limited to your IP address, device/browser information, the pages you view, the functions/features that you use, the buttons and icons you click, the resources you access and the files you download. Such information that we collect automatically is statistical data, and does not identify any individual. It helps us to improve the Service and to deliver a better and more personalized service by enabling us to:

Estimate user actions and usage patterns.
Store information about your preferences, allowing us to customize the Service according to your individual needs and interests.
Speed up your searches and navigation.
Recognize you when you return to the Service.

To collect this information, we and our vendors may use cookies, pixels and web beacons (collectively “Cookies and similar technologies”) that track, measure, and analyze the behaviors and usage patterns on our Services.

Cookies. Cookies are small data files that are downloaded onto your computer or mobile device, which are unique to your device or account. Cookies make it easier for you to use our Service by saving your preferences so that we can use these to improve your next and subsequent visits to, for example, by remembering your login information. Cookies help us learn which areas of our Service are useful and which areas need improvement.

You can choose whether to accept cookies by changing the settings on your browser or device, or by setting your preferences by clicking on the cookie widget at the bottom of the screen. However, if you choose to disable this function, your experience with our Service may be impaired and some features may not work as they were intended.

Pixels and Web Beacons. We or third party partners may use invisible pixels or beacons on our Service to count how many users access or use certain pages, features or content. This information is collected and reported in the aggregate. We may use this information to improve our current Service offerings, develop new products or services, and target information to you that may be helpful and useful to you based upon your use of our Service.

We may also allow select third party advertising technology partners to place cookies or other tracking technologies on the browser of your device to collect information about you to serve relevant content and advertising to you as you browse the Internet. Please review “Your rights and options regarding your personal information” section to understand how you can opt out of such sharing of your personal information for targeted advertising. To learn more about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Digital Advertising Alliance’s (DAA) resources and/or the Network Advertising Initiative’s (NAI) online resources, at http://www.aboutads.info/choices or http://www.networkadvertising.org/choices/ and you can opt-out of receiving some interest-based advertisements on mobile apps by visiting http://www.aboutads.info/appchoices. 

3. How we may use your information

We will only use your personal information for the purposes identified below, unless we reasonably determine that it is necessary to use it for another purpose that is compatible with the original purpose described in this Privacy Policy NoticeIn the table below, we have set out the reasons why we process your personal information, the associated legal basis we rely upon to legally permit us to process your personal information, and the categories of personal information (identified in “The information we collect about you” above) used for these purposes:

Why XOi Processes Your Information	Legal Basis For The Processing Purpose	Categories of Information Used By XOi For The Processing Purpose
To provide our Application to you in accordance with our contract with you.	Performance of a contract	Account Registration InformationUser-submitted Audiovisual ContentInformation About Other Application UsersApplication Usage InformationGenerative AI ContentAnonymized Information
To personalize and improve your experience with our Application, for example by providing customized or localized content, recommendations, support and features through our Application.	Legitimate interest	Account Registration InformationApplication Usage InformationGenerative AI ContentAnonymized Information
To ensure technical functionality and proper operation of our Application, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience.	Legitimate interest	Application Usage Information
To monitor the security of our Application and prevent and/or investigate security breaches or other potentially prohibited activities.	Legitimate interest	Application Usage Information
To improve our Application and services and develop new products and services, for example by reviewing your access to and use of our Application, including your interactions with applications or functionality made available, linked to, or offered through, our Application to learn what is most valuable and helpful to you.	Legitimate interest	Application Usage InformationGenerative AI ContentAnonymized Information
To communicate with you for Application and service-related purposes, such as regarding support issues, password retrieval, and guides and information about your Application account.	Performance of a contractLegitimate interest	Account Registration InformationApplication Usage Information
To communicate with you, either directly or through one of our service providers, for the following purposes: marketing, research, or other promotional purposes, via email, notifications or other messages, consistent with any permission you may have communicated to us.	ConsentLegitimate interest	Demo Registration InformationApplication Usage InformationAccount Registration InformationContent Download InformationCorrespondence Information
We may use information about your use of our Application, including pages viewed, length of user session, and content or functions accessed, in order to compile overall statistics about how users interact with our Application and content they find useful in order to enable us to analyze how our Application is being used and how we can improve them.	Legitimate interest	Application Usage InformationGenerative AI Content
We may use information about your use of our Application and content you have shared, transmitted or provided through the Application, including, without limitation, photos, videos, and digital content for data bench marking, sharing, warehousing, resource utilization, similar data analysis services and the sharing of any such de-identified data by XOi with third parties as part of a product or service offering of XOi.	Legitimate interest	De-Identified Usage Information and User-Submitted Content
For us to comply with our legal obligations and enforce our rights arising from any contracts, including assessing compliance with our regulatory requirements (e.g., using user data in the aggregate to assess our obligations under applicable data security and privacy requirements)	Legal obligations	Account Registration InformationApplication Usage InformationAnonymized Information
We may use information associated with your employment application to evaluate your candidacy for employment, to communicate with you during the application process and to facilitate the onboarding process	ConsentLegitimate interest	Applicant Information

Legitimate Interests

Where we rely on legitimate interests as the reason for processing your personal information, we have to carry out a balancing exercise to make sure your rights as an individual are not impacted unnecessarily.

We consider that it is reasonable for us to process your personal information for the purposes of our legitimate interests when, on balance: (a) we process your personal information only so far as is necessary for such purpose, and your rights and freedoms do not outweigh such purposes, and (b) it can be reasonably expected for us to process your personal information in this way. In most cases, the information is being processed for your benefit as well as ours.

We have a legitimate business interest in processing your personal information where:

We need the information to respond to your inquiries;
We need the information to assess your candidacy for employment;
We need the information to monitor, secure and improve the Service;
We need the information to send you information; or
We would be unable to provide our Application without processing your information.

If we wish to process your existing personal information for a new purpose other than as stated above in this XOi Privacy Policy Notice,we must inform you of that further processing and provide information surrounding your personal information’s use.

4. Who we may share your information with

In connection with our Services, we may share your personal information with the following types of recipients and for the following reasons:

Categories Of Recipients	Reasons for Sharing
Service providers	We use service providers to operate our software and infrastructure, in particular providers which host, store, manage, and maintain our Service, its content and the data we process. This includes our cloud service providers, AI providers, email and text messaging providers, marketing partners, payment processors, customer relationship management and customer support services, and information security service providers.
Your employers, and other business affiliates	We may share your personal information with your employer (or employing organization on whose behalf you are accessing and using our Application) to aid such organizations in their business operations and decision making, as well as organizational use of our Application, which may include monitoring and analyzing your use of our Application, in addition to other Application users at your employing organization in connection with content-sharing and communications features of the Application.
Participants in our data sharing agreements	We may share your personal information with participants that have executed data sharing agreements with us for purposes of business development, research and analytics.
Clients accessing content generated by you in connection with your usage of our Application	When you share content generated through the Application with clients in accordance with the Application documentation, we may share limited personal information with clients to identify you as the source of content you have shared with them and any other information you choose to share with such clients through the Application.
Data analytics providers	We will share your personal information to create general data analytics regarding usage of our Application on an aggregate basis and without personal identifiers. For example, we use Google Analytics, a service provided by Google, Inc., to gather information about how you and other users engage with our Application. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners.
Advertising partners	We may allow third-party advertising technologies (e.g., ad networks and ad servers) to use cookies and similar technologies on the Services to deliver relevant and targeted content and advertising to you on other websites you visit and applications you use, as explained further in “Cookies and Similar Technologies” section.
Law enforcement and government authorities	We will share your personal information with third parties where required by law (including to respond to valid legal processes such as a search warrant or a court order), where it is necessary in connection with our Application or where we have another legitimate interest in doing so.
Other legal or regulatory authorities	We will share your personal information for us to comply with our legal obligations, including assessing compliance with our regulatory requirements (e.g., using customer order information in the aggregate, including revenues generated in connection with our regulatory tax requirements).
Buyer or successor of our business	We will share your personal information with any buyer or successor in the event of a merger, reorganization, dissolution, or other sale or transfer of title.

Most, if not all, of the third parties with whom we may share your personal information are located and store your information in the United States, although some may store your information outside of the United States.

5. Your rights and options regarding your personal information

We endeavor to provide the following same data rights and protections to all of our users regardless of the jurisdiction in which they live. All of our users may reach out us, at the details noted under ‘How to contact us’ section above, to exercise the following rights over the personal information we have collected about you:

Right to access, correction and deletion: The right to request: (1) to know more about (e.g., purposes of use, categories of personal information we have used and who we have disclosed your personal information to) and access your personal information in a readily usable format, (2) deletion of your personal information, and (3) correction of inaccurate personal information. You may also update or change your personal information by contacting the administrator for your employer or employing organization.
Right to opt-out of marketing communications. In accordance with applicable law, we may send you marketing communications regarding our Services that we believe will be of interest to you. You can opt out from receiving future marketing communications from us at any time by:
- Using the unsubscribe function in the email you receive from us; or
- Contacting us as set forth under “How to contact us” above.
Right to opt-out of cookies. As noted above in “The information we collect about you,” you can choose whether to accept cookies by changing the settings on your browser or device, or through the cookie widget at the bottom of the screen. However, if you choose to disable cookies, your experience with our Services may be impaired and some features may not work as they were intended.

In addition to the above rights, depending on where you are located in the United States, you may have additional consumer privacy rights. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law:

Right to opt out of sale or share: You have the right to instruct businesses that sell your personal information or share it for interest based or targeted advertisements to stop doing so. We do not sell your information. As explained in the “Who we may share your information with” section above, we may provide your personal information to third-party advertising providers for targeted advertising purposes. Under applicable law, the disclosure of your personal information to these third parties for these purposes may be considered as processing/sharing of personal information for targeted advertising purposes. If you would like to opt out of the disclosure of your information to such third parties through cookies and similar tools for purposes that could be considered as “sharing” or processing for purposes of targeted advertising, please disable the “Targeted Advertising” cookies within the cookie widget at the bottom of the screen.

You may select a “do not track” setting on your web browser. However, these features are not yet uniform, so we do not currently respond to such features or signals. If you have a legally recognized browser-based opt out preference signal turned on via your device browser, we recognize the preference expressed by such signal in accordance with applicable law.

Right to limit the use or disclosure of sensitive personal information: You have the right to limit the use or sharing of your sensitive personal information (for example race, religious preferences, health or criminal history). Generally, we do not collect or disclose your sensitive personal information in the context of our Website and Application. We only use or disclose your sensitive personal information for permissible legal purposes, in connection with our recruitment and hiring processes. If you would like us to not process your sensitive personal information for the hiring process, you may request to delete your data; however, in this case, we may not be able to proceed with your job application.
Right to opt-out of profiling. You can opt-out of the automated processing of your personal information to evaluate, analyze, or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements. We do not engage in any such profiling activities that produce legal or similarly significant effects. As such, we don’t believe this right applies to our processing of your personal information.
Right to non-discrimination: You have the right to be free from discrimination or retaliation related to your exercise of any of your privacy rights.
Right to appeal: If we decline to take action on any request that you submit in connection with the rights described above, you may ask that we reconsider our response by submitting a written request to us using the information indicated under the ‘How to contact us’ section above. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied and you are not satisfied with the reasons for the decisions, you have the right to submit a complaint to the local government authority in your jurisdiction. Your local government authority will have an online portal with details regarding how to submit complaints.

If you are located in the European Union (including countries in the European Economic Area), the United Kingdom and Switzerland, you may exercise the following additional rights:

Right to object to processing: You may request that we block your information from further processing where we are not using it to perform the Services you have requested from us. In some instances, this request may be treated as a deletion.
Right to withdraw consent: If we process your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Right to complain: If you are not satisfied with how we process your personal information or our response to any exercise of these rights you have the right to make a complaint with the data protection authority in your jurisdiction. Please refer to the website of your local regulatory and or data protection authority for instructions on how to contact them.

In order to protect your personal information from unauthorized access or deletion, we may require you to verify your credentials before you can submit a rights request. If you do not have an account with us, or if we suspect your account has been accessed without your authorization, we may ask you to provide additional personal information for verification. You may be able to designate an authorized agent to make requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request as permitted by applicable law.

6. How we safeguard your personal information

We have put in place appropriate security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. Third parties we engage in our business who may have access to your personal information will only process your personal information on our instructions and they are required to only use your data as necessary to perform their contract with us.

While we are committed to protecting your personal information, please note that information communicated over the Internet is never 100% secure. In addition, any transmission of personal information is at your own risk.

Visit XOi’s Trust Center

7. How long we store your personal information

We may store your personal information as long as you use our Services and for legitimate business purposes. We may store your personal information following completion of transactions with you to the extent required to comply with our legal, accounting, or reporting requirements. Additionally, we may continue to store your personal information contained in our standard back-ups. Upon your request, we will delete or de-identify your personal information, unless we are legally required or allowed to maintain such personal information.

8. Links

Our Services may provide links to third-party websites that we do not control. We cannot be held responsible for third parties’ privacy practices or content provided on these websites. If you click on one of these links, please understand that you are leaving our Services. Any information you provide will not be covered by XOi Privacy Policy Notice. In addition, please read that website’s privacy policy before providing any information.

9. Children

Our Services are not directed to children under the age of eighteen (18) years. By using our Services, you represent that you are at least eighteen (18) years old. Therefore, if you do not meet this age requirement, then you must not access or use our Services.

We do not knowingly collect information from children under the age of thirteen (13) years old. If you are under the age of thirteen(13) years old, please do not use our Services and do not provide any information to us. For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website:

https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.

If you think we have collected information from a child under the age of thirteen (13) through our Services, please contact us through one of the methods listed under “How to contact us” above. If we learn that we have collected the information of a child under the age of thirteen (13) years old, we will take reasonable steps to delete such information.

10. Special notice to non-U.S. users regarding data transfers

We store your personal information in the United States or other locations outside your home country. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country.

If you are located in a country outside the U.S. and submit personal information to us, you consent to the general use and disclosure of such information as provided in XOi Privacy Policy Notice and to the transfer and/or storage of that information to the U.S. and other countries outside your home country.

11. Governing law and jurisdiction

This Privacy Notice shall be construed and governed under the laws of the United States and State of Tennessee (without regard to rules governing conflict so flaws provisions). Therefore, you agree that the venue for all actions, arising out of or relating in any way to your use of our Services, shall be in federal or state court of competent jurisdiction located in Davidson County, Nashville, Tennessee, within one (1) year after the claim arises. Each party waives any objections based on forum non conveniens and waives any objection to venue of any action instituted here under to the extent that an action is brought in the courts identified above.