As the global pandemic continues to shape the world around us, transparency and communication with your customers is more important than ever. In our latest excerpt from our recent virtual trade show, Heather Ripley, Owner & Founder, Ripley PR, provides tips and guidelines for effectively communicating with customers during the ongoing crisis.

In our latest excerpt from our recent Virtual Trade Show: The Show Must Go On[line], Ray Isaac, President & CEO, Isaac Heating & Air Conditioning, discusses the challenges that have been caused by the ongoing pandemic and how Isaac Heating & Air Conditioning has shifted its decision making process to adapt their business and services to our new normal.

In our third excerpt from our virtual tradeshow, The Show Must Go On[line], our own Aaron Salow discusses the current shift to more digital and remote styles of work and communication occurring in the field service industry. In the session, we discuss how modern technology can be used to help service techs safely practice social distancing while on the job while also saving time and money and improving customer satisfaction.

In this excerpt from last month’s Virtual Trade Show: The Show Must Go On[line], Josh Zolin, CEO of Windy City Equipment Services and Author of Blue is the New White, discusses the importance of strong, transparent, and forward thinking leadership during times of crisis.

As we move forward and cities begin to reopen across the nation, what’s clear is that returning to business as usual isn’t an option for many. To keep our workforces and communities safe, we must continue to adapt our business practices to our “new normal”.