Field Service Knowledge Hub
XOi blogs, podcasts, videos, white papers, webinars, case studies and more.
Our Case Studies
09/21/2023
How XOi Became JM Brennan’s Service-to-Sales MVP by Increasing Close Rates by 10%
The Challenge: JM Brennan, Inc. faced several challenges in their service operations before adopting XOi. They had recently migrated to COINS ERP+ and utilized TEAMS for advanced tasking and field quoting. While these systems were useful in their own right, they lacked the necessary features and customization options to support JM Brennan’s innovative service vision, […]
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07/19/2023
Aire Serv of Little Rock Case Study
Aire Serv of Little Rock provides HVAC service, installation and maintenance to the Little Rock metro area, adhering to the same standards that have allowed Aire Serv to become the industry leader it is today—with nearly 30 years of national experience. Challenges When Darren McWilliams became GM and HVAC tech for Aire Serv of […]
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07/19/2023
Aire Serv of Knoxville Case Study
With their team of highly trained technicians, Aire Serv of Knoxville proudly provides high quality HVAC installation, repairs, maintenance, AC replacement and furnace services to Knox and surrounding Counties. Challenges When searching for a way to improve efficiency of communication between their service, sales, and install team, Aire Serv of Knoxville turned to XOi. […]
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Our Blog Posts
![[Checklist] The Contractor’s Event Guide](https://xoi.io/wp-content/uploads/2023/09/event-guide_blog.png)
Featured Blog
09/05/2023
[Checklist] The Contractor’s Event Guide
Maximize your convention experience and technology investment with this targeted checklist.
Read moreOur Podcasts
09/20/2023
How Contractors Can Utilize AI and Machine Learning: BDR’s Prime Partners Podcast
In this episode of BDR’s Prime Partners Podcast, we delve into the world of AI and machine learning with Chief Product Officer Bashir Abdallah of XOi.
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09/19/2023
The NEWSMakers Podcast: Recruiting and Retaining Young Talent with Technology
XOi’s Strickland Tudor joins Hannah Belloli, business development editor, The NEWS, to discuss how technology can be used to retain and recruit young talent, and how to leverage artificial intelligence.
Read moreOur White Papers
![[White Paper] Work Smarter, Not Harder](https://xoi.io/wp-content/uploads/2023/07/work-smarter_blog.jpg)
07/25/2023
[White Paper] Work Smarter, Not Harder
A comprehensive guide to working smarter, not harder on a jobsite and throughout your field service ecosystem.
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06/21/2023
AI Cheatsheet – Generated Work Summaries
Access the Cheatsheet for AI generated work summaries.
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01/26/2023
The Future of Field Service Technology
The market for field-service management (FSM) software has surged in the last decade. Its sensational growth in the 2020s, accelerated by an unprecedented confluence of global events, economic trends, and innovation, is expected to continue for the foreseeable future. Industry projections for the coming years vary, but they all predict double‑digit annual percentages of growth and continuing technological transformation.
Read moreOur Webinars
06/21/2023
Webinar: The Contractor’s Guide to Everyday AI
If you, like so many in field service, have been hesitant to embrace this huge shift in technology, this is the session you’ve been waiting for.
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07/09/2020
How to Talk to Your Clients During the COVID-19 Crisis ft. Heather Ripley
As the global pandemic continues to shape the world around us, transparency and communication with your customers is more important than ever. In our latest excerpt from our recent virtual trade show, Heather Ripley, Owner & Founder, Ripley PR, provides tips and guidelines for effectively communicating with customers during the ongoing crisis.
Read moreOur Videos
09/27/2023
XOi and the Electrical Industry
XOi makes technicians look good.
The team at Mr. Electric of Huntsville know this first hand.
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08/28/2023
Room To Grow in Skilled Trades
Service tech Nick Trent has discovered that when you take the problem-solving mentality of a technician, and bolster it with the use of technology, it completely supercharges the work ethic of the team.
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08/14/2023
A New Look at Lead Gen
For marketing/cs/sales or finance leaders, Technology like XOi helps you focus on getting more revenue out of the customers you already have.
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