Field Service Knowledge Hub 
Case Study
Case Study
Case Study
08/09/2022
Air Dynamics Case Study
For nearly 35 years, Air Dynamics has serviced customers in San Angelo, Texas. Today, they provide industry-leading heating & cooling services for nearly 4,000 people in the region. Challenges The team at Air Dynamics was absolutely bogged down with manual processes. Technicians were wasting time having to manually input data — their process required […]
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04/27/2022
Burns & McBride Case Study
Burns & McBride has been a leader in the HVAC field for 73 years and is committed to providing quality 24/7 heating, cooling, and air quality service maintenance and installations throughout Northern Delaware and Southeast Pennsylvania. They continually invest in new processes and technologies to do the job better each day. Burns & McBride […]
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02/24/2022
Aire Serv Case Study
Lee Downing is an HVAC industry leader with 23+ years of experience and an owner of four franchise locations of Aire Serv. Downing is committed to providing 24/7 heating, cooling, and air quality installation and maintenance for Middle Tennessee. A proud member of the Neighborly™ brand family, Aire Serv delivers premium service consistently to all […]
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08/31/2021
Comfort Systems USA MidAtlantic Case Study
Overview Since 1970, Comfort Systems MidAtlantic has been an industry leader for HVAC, Mechanical, and Plumbing services in South Central Virginia and North Central North Carolina. The company specializes in mechanical services, process piping, controls, energy efficiency, and countless other non-residential building renovation and service needs to the area, and is committed to meeting and […]
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08/20/2021
Star Services Case Study
Overview Founded in 1952, in Louisiana, Star Service, Inc. is a family owned and operated full-service commercial HVAC contractor. Committed to delivering long-term value to their clients, Star Service is recognized as a leader in HVAC repair, maintenance, installation, and design services. Star Service President, Robert Miller, immediately identified XOi as a solution to replace […]
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08/20/2021
Comfort Systems USA Southeast Case Study
Overview Headquartered in Pensacola, FL, Comfort Systems Southeast is one of the largest commercial contractors serving the FL, AL, GA, MS, and SC regions. In an effort to enhance customer communication and deliverables, Comfort Systems Southeast chose XOi Technologies to improve their overall service offering by enabling visual documentation and streamlined information sharing. The platform […]
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08/20/2021
Tolin Case Study
Overview Established in 1948 in Denver, Colorado, Tolin Mechanical is a client focused, full service facility management company. Creating partnerships with commercial, industrial, institutional, and government organizations, Tolin maintains buildings for safe, healthy, and energy efficient operations. After observing the success of the XOi Vision app with its sister companies, Tolin chose to implement the […]
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08/04/2021
Comfort Systems USA Northwest Case Study
Overview Established in 1984, Comfort Systems Northwest is a full service and mechanical contractor located in the Western Washington Region. With a committed customer base, the company remains true to its philosophy of providing quality jobs at competitive prices. As a company that takes great pride in nurturing customer relationships, Comfort Systems Northwest sought an […]
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08/01/2021
The Lee Thompson Co
Overview Founded in 1961 by Lee Thompson, The Lee Thompson Co. provides exceptional heating, cooling, and air quality services throughout Southwest Texas and Houston. With services ranging from complete repairs to new product installation, The Lee Thompson Co. team prides itself on offering outstanding workmanship and customer courtesy on every residential and commercial job. Their […]
Read moreRecommended Webinars
07/09/2020
How to Talk to Your Clients During the COVID-19 Crisis ft. Heather Ripley
As the global pandemic continues to shape the world around us, transparency and communication with your customers is more important than ever. In our latest excerpt from our recent virtual trade show, Heather Ripley, Owner & Founder, Ripley PR, provides tips and guidelines for effectively communicating with customers during the ongoing crisis.
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06/25/2020
The Triple Bottom Line & How Our Decisions Affect All These
In our latest excerpt from our recent Virtual Trade Show: The Show Must Go On[line], Ray Isaac, President & CEO, Isaac Heating & Air Conditioning, discusses the challenges that have been caused by the ongoing pandemic and how Isaac Heating & Air Conditioning has shifted its decision making process to adapt their business and services to our new normal.
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06/18/2020
How to Use Technology to Shift Your Business and Keep Moving Forward ft. Aaron Salow
In our third excerpt from our virtual tradeshow, The Show Must Go On[line], our own Aaron Salow discusses the current shift to more digital and remote styles of work and communication occurring in the field service industry. In the session, we discuss how modern technology can be used to help service techs safely practice social distancing while on the job while also saving time and money and improving customer satisfaction.
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