Make better business decisions with unprecedented clarity. Taking the XOi Vision app’s unprecedented data capture capabilities a step further, the Journeyman™ Insights solution analyzes the data captured in Vision to deliver service providers meaningful and actionable insights that can be used to make better, data-driven business decisions – complete with intuitive visualizations driven from equipment, historical job, and technician data.
Journeyman Insights Video
Journeyman™ Virtual Mentor Center (VMC)
To alleviate the strain the ongoing labor shortage has placed on field service teams, the Journeyman™ Virtual Mentor Center (VMC) provides a reliable and trusted virtual source for greener technicians to receive expert help and support in the field. Avoid second truck rolls and incomplete jobs by granting technicians access to XOi’s in-house support organization for live on the job virtual support and training.
All VMC support and training calls place great emphasis on teaching technicians efficient and repeatable processes to help build their skills and expertise rather than simply fixing the problem at hand.
Journeyman VMC Walkthrough Guide
Journeyman VMC Overview
Ensure & Trust That Your Technicians Receive Expert Training & Support
Each XOi Virtual Mentor Specialist is available to technicians 7-7 EST M-F and has the following credentials:
- Commercial and residential mechanical experts with a minimum of 10-15 years experience
- Fundamental knowledge of various systems
- Extensive understanding of jobsite safety protocols and regulations