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Service Business Mastery Podcast with Tersh Blissett – How to Crowdsource Your Technician Training
Service Business Mastery Podcast with Tersh Blissett – How to Crowdsource Your Technician Training
Recently, our own Aaron Salow joined Tersh Blissett on the Service Business Mastery Podcast to discuss how technology can be used to “crowdsource” technician training. Tune in to the discussion to learn how your techs can utilize remote live video calling capabilities to not only troubleshoot problems while onsite, but also record a training call to help other techs navigate similar issues in the future.
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Streamlining Company Processes
Streamlining Company Processes
Creating the Ultimate Communication Framework in Your Trade Business, Part 3
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A Technician’s Three Lines of Defence – Workflows, Knowledge Base and Live Call
A Technician’s Three Lines of Defence – Workflows, Knowledge Base and Live Call
Site Shed Podcast: Creating the Ultimate Communication Framework in Your Trade Business, Part 2
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The Impact of Technology in Modern Business
The Impact of Technology in Modern Business
Site Shed Podcast: Creating the Ultimate Communication Framework in Your Trade Business, Part 1
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Podcast: Contractor Cents with Ruth King & Aaron Salow on Remote Service & Sales Calls
Podcast: Contractor Cents with Ruth King & Aaron Salow on Remote Service & Sales Calls
Our very own Aaron Salow, CEO, appeared on Ruth King’s Contractor Cents podcast to discuss how XOi can help contractors effectively practice social distancing through the use of photo and video documentation and real-time remote video support.
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Podcast: Contractor Cents with Ruth King & John Cahalan on XOi’s Field Service Technology
Podcast: Contractor Cents with Ruth King & John Cahalan on XOi’s Field Service Technology
“The Profitability Master” Ruth King sits down with John Cahalan, co-founder of XOi Technologies, to talk intelligent field service technology and its effectiveness. As a serial entrepreneur, Ruth is best known for coaching, training, and supporting contractors to help them achieve their business goals and max profitability.
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Podcast: The Future Of Tech Support with the “HVAC Know It All”
Podcast: The Future Of Tech Support with the “HVAC Know It All”
“HVCAC Know It All” Gary McCreadie talks with Aaron Salow of XOi Technologies in this podcast about the Vision platform and how it’s changing the landscape of tech support in the Electrical and Mechanical Trades, including HVAC.
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Podcast: Blue is the New White w/ Josh Zolin & Mark Padgett
Podcast: Blue is the New White w/ Josh Zolin & Mark Padgett
In this episode of Josh Zolin’s “Blue is the New White”, he sat down with Mark Padgett, an Account Executive here at XOi Technologies. Mark is a family man and an extreme advocate of the skilled trades.
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Recommended Case Studies

How Veregy turned field service into a revenue engine with real-time quoting and faster billing
How Veregy turned field service into a revenue engine with real-time quoting and faster billing
Veregy used XOi to standardize service documentation, move quoting into the field, and build accessible asset records over time. The result: 88% quote acceptance, $145K in additional first-quarter revenue, faster billing, and stronger customer visibility across service operations.
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Harris Salt Lake doubles national USPS account through XOi documentation
Harris Salt Lake doubles national USPS account through XOi documentation
Harris doubled its USPS footprint and eliminated documentation revisions by standardizing asset-level maintenance documentation, improving visibility, compliance, and approval speed across every site.
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Harris dispatchers gain 2.5 hours each week to keep jobs moving
Harris dispatchers gain 2.5 hours each week to keep jobs moving
Harris uses XOi to build on the way the team already works so that dispatchers gain time back to do what they do best — keep jobs moving and support the people who make it happen.
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