XOi for Service
XOi’s service solution delivers the right information, to the right person with the right context, so your equipment can run on maximum uptime.
A Powerful Data Intelligence Solution for Service Teams.
Data Collection
With XOi, techs easily collect essential jobsite information: equipment details, issues found, fixes applied, and more.
Smart Dataplate Capture (OCR) instantly identifies make, model, and serial from a single photo.
Guided Workflows ensure consistent jobsite capture and documentation every time.
Data Enrichment
Turn raw data points into complete, accurate equipment profiles.
Collected information is enriched with key details like model configuration, capacity, refrigerant, efficiency, and age.
100+ attributes XOi has the most complete and actionable equipment data in the industry, spanning thousands of equipment families across commercial and industrial HVAC and mechanical systems.
XOi data is structured for interoperability with CMMS, FSM, ERP, and planning systems.
Activation
Your collected and enriched data is made useful through insights and workflows.
XOi Insights: a single source of truth that analyzes and summarizes your data, so you can make smarter decisions, reduce costs, improve revenue, and ensure maximum equipment uptime.
Techs access a complete knowledge base of manuals, service bulletins, and job history directly in the field.
XOi A.I. automatically generates work summaries from completed jobs, saving techs time and creating a customer-ready deliverable.
System Improvements
Use every interaction to strengthen context and make the system smarter.
Integrates with FSM, ERP, and OEM systems to enhance the tools you already use.
From dataplate to decision, XOi turns disconnected information into structured data — clear, usable intelligence across the asset lifecycle.
XOi provides the foundation for predictive service, smarter planning, and AI-ready operations.
XOi users see a 24% increase in revenue per request
A 20% increase in close rates
And a 20% increase in preventative maintenance contracts
Ready to run your equipment the right way?
Fill out the form below to schedule a meeting with the XOi sales team