XOi users Mr. Electric of Huntsville, Chattanooga, and Birmingham are all about making business improvements today that will improve the future of the company. As their motto states: “If you’re not growing, you’re dying.”
That’s why they chose XOi as their premier jobsite technology. It not only improves the customer to service professional synergy, it ensures that the information collected from every job is optimized to the fullest — so they can make the business decisions that allow them to grow.
Video Transcript:
XOi on my job helps me with training. It allows the customer to service professional interface to connect much easier — it’s much smoother and it’s much more synergized.
Xoi surprises me the most with its communication with the homeowner and that simplicity. We’ve sent emails for years, but what we find is that no one clicks into that email. So ,with these hyperlinks that we send to the homeowner, they’re now much more accessible and much more clickable; which means the homeowners are seeing our information much more often now.
The big selling point for us with XOi was not the current availabilities and the current features of the app. The the the big selling point with us with XOi was where XOi is going in the future. The availability and the technologies that they’re actively implementing on a daily basis is huge selling point for us. That’s why we pulled the trigger with XOi.
We can now see how many safety checkups are being completed. The problem that we had with the Mr Electric process is that it was very analog—meaning we had to do pencil and paper, and we had to physically upload a picture. Well, the problem with that is there’s no data. That doesn’t collect any data for me, so now when I pass/fail, or actually do or not do our safety checkup, I can now click into that report and I can see who’s doing their job and/or not doing their job. So it’s been very beneficial in that as respect.
For us, we have a motto here at Mr Electric. Our pitch to new owners or someone who is on the fence about using XOi – we have a motto here at Mr Electric and that motto is if you’re not growing you’re dying. When you get stagnant and and into your same old routines, that’s comfortable right? And that’s easy right? But there’s new technologies coming out every day. We see it in our in our trades and whether it’s electrical or hvac, all these new technologies that we’re taking advantage of. XOi is no different. Why not take advantage of a new technology implement it and grow?
