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Field Service Knowledge Hub

XOi blogs, podcasts, videos, white papers, webinars, case studies and more.

Our Case Studies

Aire Serv of East Central Minnesota Case Study
Aire Serv of East Central Minnesota Case Study
Aire Serv of East Central Minnesota is a locally owned and operated AC company with a team of certified heating and air conditioning technicians that are ready to tackle problems big and small. The team performs commercial and residential furnace and AC service in East Central MN.   Challenges The team at Aire Serv struggled […]
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Air Dynamics Case Study
Air Dynamics Case Study
For nearly 35 years, Air Dynamics has serviced customers in San Angelo, Texas. Today, they provide industry-leading heating & cooling services for nearly 4,000 people in the region.   Challenges The team at Air Dynamics was absolutely bogged down with manual processes. Technicians were wasting time having to manually input data — their process required […]
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Burns & McBride Case Study
Burns & McBride Case Study
Burns & McBride has been a leader in the HVAC field for 73 years and is committed to providing quality 24/7 heating, cooling, and air quality service maintenance and installations throughout Northern Delaware and Southeast Pennsylvania. They continually invest in new processes and technologies to do the job better each day.   Burns & McBride […]
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Our Blog Posts

XOi awarded as Inc’s 2022 Power Partner
XOi awarded as Inc’s 2022 Power Partner
Roundup highlights B2B partners that support startups across all business functions and empower growth XOi Technologies, a leading provider of technician-focused technology solutions, has been named to Inc. Business Media’s inaugural Power Partner Awards honoring B2B organizations across the globe that have proven track records supporting entrepreneurs and helping startups grow. The list recognizes 252 […]
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Technology and Training Drive Talent for Skilled Trades
Technology and Training Drive Talent for Skilled Trades
One of the most dependable strategies for quickly building and maintaining a skilled team is the implementation of a reliable training program. Effective training has many positive outcomes, from increased efficiency, accuracy and productivity to improved team morale and employee retention and enhanced customer service. When these outcomes are combined, they can add up to opportunity.
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Can XOi Software Make Field Service More Profitable?
Can XOi Software Make Field Service More Profitable?
Cool enterprise 2.0, AI and OCR tech from XOi extends field service management software to create value where it matters most.
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20 Questions with Aaron Salow
20 Questions with Aaron Salow
HVACR Business Managing Editor, Heather Langone, sat down with Aaron Salow, CEO and co-founder of XOi Technologies.
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Our Podcasts

Aaron Salow Visits the Beyond the Tools Podcast
Aaron Salow Visits the Beyond the Tools Podcast
Aaron Salow Visits the Beyond the Tools Podcast
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XOi CEO Aaron Salow Visits the Authentically Successful Podcast
XOi CEO Aaron Salow Visits the Authentically Successful Podcast
On the Authentically Successful Podcast, host Carol Schultz has a conversation with XOi CEO and Founder Aaron Salow.
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Our White Papers

The Future of Field Service Technology
The Future of Field Service Technology
The market for field-service management (FSM) software has surged in the last decade. Its sensational growth in the 2020s, accelerated by an unprecedented confluence of global events, economic trends, and innovation, is expected to continue for the foreseeable future. Industry projections for the coming years vary, but they all predict double‑digit annual percentages of growth and continuing technological transformation.
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Preparing for New Efficiency Standards
Preparing for New Efficiency Standards
In this white paper, we’ll walk through the details and remedy any questions regarding preparation and implementation of the new efficiency standards coming in 2023.
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Our Webinars

How to Talk to Your Clients During the COVID-19 Crisis ft. Heather Ripley
How to Talk to Your Clients During the COVID-19 Crisis ft. Heather Ripley
As the global pandemic continues to shape the world around us, transparency and communication with your customers is more important than ever. In our latest excerpt from our recent virtual trade show, Heather Ripley, Owner & Founder, Ripley PR, provides tips and guidelines for effectively communicating with customers during the ongoing crisis.
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The Triple Bottom Line & How Our Decisions Affect All These
The Triple Bottom Line & How Our Decisions Affect All These
In our latest excerpt from our recent Virtual Trade Show: The Show Must Go On[line], Ray Isaac, President & CEO, Isaac Heating & Air Conditioning, discusses the challenges that have been caused by the ongoing pandemic and how Isaac Heating & Air Conditioning has shifted its decision making process to adapt their business and services to our new normal.
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Our Videos

The Final Mile – How To Transform The Customer Experience
The Final Mile – How To Transform The Customer Experience
In the third installment of our video series featuring Danny Koontz, Director of Relationship Management, Windy City Equipment, we discuss the value of utilizing technology to improve.
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Aire Serv, Riddleberger Bros, & Perfection Group talk about XOi
Aire Serv, Riddleberger Bros, & Perfection Group talk about XOi
In the third installment of our video series featuring Danny Koontz, Director of Relationship Management, Windy City Equipment, we discuss the value of utilizing technology to improve.
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Making the Most of Shoulder Season
Making the Most of Shoulder Season
Sales Technical Expertise Back Office & Ownership
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