When it comes to managing aging assets, the toughest call often comes down to two words: repair or replace.
XOi’s new True Cost Chart helps you make that decision with confidence. Backed by real-world field data, this resource breaks down the hidden and long-term costs of keeping older assets alive versus investing in new ones.
From preventative maintenance averages to refrigerant costs and replacement estimates, this side-by-side comparison reveals what every stakeholder needs to know about the total cost of ownership.
See how maintenance, repair, and energy expenses add up over time—and how the right data can guide smarter capital planning, reduced downtime, and better outcomes for every asset in your ecosystem.
View, download, and share the XOi True Cost Chart.
Frequently Asked Questions: The XOi True Cost Chart
1. What is the XOi True Cost Chart?
The XOi True Cost Chart is a data-driven resource created by XOi to help field service leaders evaluate the total cost of keeping an aging asset in operation versus replacing it with a new one. It outlines real-world averages for maintenance, repair, and replacement expenses across HVAC systems, giving contractors and asset owners a clear view of long-term value and cost efficiency.
2. How does the True Cost Chart help with repair vs. replacement decisions?
It quantifies the real costs behind every option—preventative maintenance, reactive repairs, refrigerant expenses, and replacement estimates—so you can make informed decisions based on data instead of assumptions. The chart also includes insights on energy efficiency, tax deductions, and long-term operational impact to support smarter capital planning.
3. Who should use the True Cost Chart?
This resource is built for contractors, distributors, and OEMs who want to make strategic, data-backed recommendations about asset management. It’s also valuable for facility managers and asset owners looking to understand lifecycle costs and optimize their investments.
4. What are the typical costs compared in the chart?
The chart compares ten-year averages for:
- Preventative maintenance and service contracts
- Reactive repairs (compressor, evaporator coil, etc.)
- Refrigerant and diagnostic costs
- Full system replacement estimates (rooftop, split, VRF systems)
- Energy efficiency savings and tax incentives
These insights are based on aggregated data from XOi Intelligence and field-proven benchmarks.
5. How does replacing an aging asset impact long-term savings?
Replacing older systems can reduce total costs through lower maintenance frequency, improved energy efficiency, and fewer emergency service calls. Newer assets also qualify for incentives like the Energy Efficient Commercial Buildings Deduction, which can provide up to $1.00 per square foot for achieving 50% energy savings.
6. How often should field service leaders review asset replacement costs?
Experts recommend reviewing asset performance and lifecycle costs annually—especially when maintenance and repair expenses begin to approach 50% or more of replacement value. XOi’s data shows that timely asset replacement not only reduces total cost of ownership but also minimizes unplanned downtime.
