During busy seasons, field service professionals have enough on their plates without the added pressures of adapting their services to more remote, social distanced styles of work.

As the restaurant and facilities industries navigate the ongoing pandemic, service companies everywhere have been forced to adapt their services to new challenges, regulations, and safety protocols.

As cities across the nation reopen, many field service providers have been faced with the realization that “the way we’ve always done business” isn’t an option anymore. The ongoing pandemic has reshaped our way of life, causing every industry to adjust and adapt to a new normal.

Last month, XOi partnered with leaders across the field service industry for our second virtual trade show, Field Service Technology: How to Adapt When the Status Quo Isn’t Cutting It.

Recently, our own Aaron Salow was thrilled to join Fabiola Fleuranvil, CEO of Blueprint Creative Group for a feature on the Nashville CEO Podcast. Tune in to the discussion to hear his take on Nashville’s evolving tech scene and how XOi got its start in Music City and has quickly become one of the city’s fastest growing startups.

Recently, our own Aaron Salow joined Tersh Blissett on the Service Business Mastery Podcast to discuss how technology can be used to “crowdsource” technician training. Tune in to the discussion to learn how your techs can utilize remote live video calling capabilities to not only troubleshoot problems while onsite, but also record a training call to help other techs navigate similar issues in the future.

Creating the Ultimate Communication Framework in Your Trade Business, Part 3

Site Shed Podcast: Creating the Ultimate Communication Framework in Your Trade Business, Part 2

Site Shed Podcast: Creating the Ultimate Communication Framework in Your Trade Business, Part 1