White Paper
Explore our White Paper content

01/08/2026
The Ultimate Capital Planning Guide for Field Service Leaders in 2026
In this guide, we’ll provide you with an alternative to today’s process, and show you how the use of data‑focused and intelligent technology is the key to getting your equipment details in order.
Read more
09/23/2025
The 2025 Busy Season Report
Discover how top-performing field service teams used real-time data and asset intelligence to reduce costs, increase first-time fixes, and outperform expectations during the 2024–2025 busy season.
Read more
07/29/2025
The Playbook: Moving from a Vendor to a Strategic Partner
Automatically accessing enriched data is the key step in moving from a vendor to a strategic partner customer relationship. Just like meteorologists use thousands of data points like temperature, pressure, humidity, wind patterns to predict storms before they hit, having detailed equipment performance and lifecycle data lets businesses forecast breakdowns, inefficiencies, and service needs before they cause downtime.
Read more![[Ebook] Perfect Service is the Future of the Industry](https://xoi.io/wp-content/uploads/2025/06/XOi-E-book-Perfect-Service.png)
06/10/2025
[Ebook] Perfect Service is the Future of the Industry
Maximize equipment uptime and exceed customer expectations. This ebook reveals how AI and data-driven solutions enable "Perfect Service" for field, business, and OEM operations.
Read more![[Ebook] Expanding Your Field Service Territory & Acquisitions](https://xoi.io/wp-content/uploads/2024/10/Screenshot-2024-10-31-at-8.59.13 AM-e1730379750431.png)
10/31/2024
[Ebook] Expanding Your Field Service Territory & Acquisitions
For field service companies considering consolidation and expansion.
Read more![[E-book] Maximizing Field Service Investment Impact](https://xoi.io/wp-content/uploads/2024/09/Blog-Banner-e1725987164481.png)
09/10/2024
[E-book] Maximizing Field Service Investment Impact
Private equity firms have ramped up their investment in field service companies over the past several years, attracted by profitability, opportunities for recurring revenue, and their somewhat recession-proof business model.
Read more![[White Paper] Re-evaluating the Skilled Trades Gap](https://xoi.io/wp-content/uploads/2024/05/Skilled-Trades-Gap_hero-1.png)
05/20/2024
[White Paper] Re-evaluating the Skilled Trades Gap
In order to attract younger employees into the trades, the entire conversation around field service needs to change.
Read more![[White Paper] Next‑Level Field Service Management](https://xoi.io/wp-content/uploads/2024/03/next-level_hero-1.png)
03/12/2024
[White Paper] Next‑Level Field Service Management
Advanced knowledge management and field service data automation will help companies and technicians make the next big leap in service evolution.
Read more![[White Paper] Keys to Successful Field Service Software Change](https://xoi.io/wp-content/uploads/2023/10/Field-Service-Software-Change_hero.jpg)
10/13/2023
[White Paper] Keys to Successful Field Service Software Change
As field service businesses grow and evolve, and as the industry itself continues its rapid transformation, the software needs of companies change.
Read moreRecommended Case Studies

11/19/2025
Harris Dispatchers Gain 2.5 Hours Each Week to Keep Jobs Moving
Harris uses XOi to build on the way the team already works so that dispatchers gain time back to do what they do best — keep jobs moving and support the people who make it happen.
Read more
10/15/2025
Tolin Mechanical Cuts Quoting Time by 60% with Enriched Equipment Data
By integrating XOi’s enriched asset data into their workflow, Tolin Mechanical now delivers faster, more accurate quotes backed by complete equipment insights—strengthening customer trust and driving new business opportunities.
Read more
07/01/2025
How ECS Streamlined Quoting and Captured More Work with XOi
With XOi, ECS built a faster, more efficient process that hands quoting off to a dedicated team—saving time in the field and helping secure more approved work.
Read more