As Unlimited Service Group expanded, so did the complexity of their operations. Each office developed its own way of working—making it difficult to access consistent, actionable data across the organization. With XOi, they’ve standardized data intake and aligned workflows across the field, allowing office teams to source parts faster, dispatch smarter, and support techs in real time. Now, they’re delivering better first-time fix rates, helping customers make informed decisions about asset repair and replacement, and becoming a true partner in the process.
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