
About XOi
Intelligence that keeps the world running™

What’s been good enough up to now—manual processes, siloed systems, disconnected data—won’t get the job done tomorrow.
That’s where XOi comes in. As the data intelligence solution built for anyone who designs, maintains, or depends on critical equipment, we turn asset data into uptime—empowering every stakeholder with the visibility and foresight to move from reactive work to proactive planning and predictive maintenance.
XOi brings unmatched transparency to the asset lifecycle by providing structured data across every stage. No other company provides more visibility into more data sets–dynamic and static, historical and real-time.
But it’s not about more data; it’s about the right information, delivered to the right person with the right context, when it matters most. Because when assets perform at their best, so does everything around them. That’s intelligence that keeps the world running.
Product History
From smart glasses to advanced AI, all along the way XOi is committed to transforming the lives of field service industry workers for the better.
Commercially launched the Vision platform
In 2015, XOi officially launched our commercial platform to support the business needs, and the men and women, of the skilled trades. Facing a significant gap in knowledge and communication between the curbs, we deployed smart glasses for hands-free data capture, and a web-based application that allowed critical information to be shared to and from the jobsite.
Launched an enhanced mobile version of the Vision product
After a full year of having our hardware and software in the field, we received enough input from our users to validate that having the full XOi functionality on the tech’s existing smartphones and tablets created a more streamlined experience.
Commercially launched Journeyman™
In their day-to-day, technicians work tirelessly to fix problems for other people and communicate clearly with all parties involved. Journeyman is our way of giving back to the technician. It’s like having an expert in their pocket providing insights, documentation, and recommendations in real-time. This makes the jobsite a more efficient and productive place in the process.
Evolved from WiFi dependence to a cloud-based model layer
Technicians work in tough conditions that often have little to no cellular connectivity, but capturing and communicating their work while on site is critical to their success. We developed the model layer as a custom content and data handler to assure that what’s captured while on the jobsite makes it to the cloud. Our custom model layer delivers millions of pieces of content and data every month. Keeping everyone connected from the technician to their customers and back office personnel.
Commercially launched Insights
Contractors produce a huge amount of data every day: photos, videos, notes, summaries, checklists, safety checks, sales proposals, etc… There are hidden gems in that data, but when does a contractor have the time to dig through it all? That’s why we launched Insights to automate the discovery of actionable, revenue generating, and efficiency gaining opportunities that are hidden in a contractor’s data. These insights supercharge our clients’ businesses and give them an edge over their competitors still struggling to know what to do with their data.
In January 2023, XOi combined the Vision, Journeyman, and Insights products to create a holistic, all-in-one solution
XOi Acquires Specifx
Expanding XOi’s groundbreaking Insights product, which provides unique asset origination, performance, and diagnostics information. The combined resources and capabilities of the two companies empower XOi to deliver a unified framework of proprietary and operational data to fuel faster and more meaningful innovation to the mechanical, electrical, and plumbing industries.
XOi in the News
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