Brightly Software Partners with XOi to Deliver Real-Time, Enriched Asset Data. Read the news.

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Company arrow About XOi

About XOi

Intelligence that keeps the world running™

What’s been good enough up to now—manual processes, siloed systems, disconnected data—won’t get the job done tomorrow.

That’s where XOi comes in. As the data intelligence solution built for anyone who designs, maintains, or depends on critical equipment, we turn asset data into uptime—empowering every stakeholder with the visibility and foresight to move from reactive work to proactive planning and predictive maintenance.

XOi brings unmatched transparency to the asset lifecycle by providing structured data across every stage. No other company provides more visibility into more data sets–dynamic and static, historical and real-time.

But it’s not about more data; it’s about the right information, delivered to the right person with the right context, when it matters most. Because when assets perform at their best, so does everything around them. That’s intelligence that keeps the world running.

Product History

From smart glasses to advanced AI, all along the way XOi is committed to transforming the lives of field service industry workers for the better.

2015 December

Commercially launched the Vision platform

In 2015, XOi officially launched our commercial platform to support the business needs, and the men and women, of the skilled trades. Facing a significant gap in knowledge and communication between the curbs, we deployed smart glasses for hands-free data capture, and a web-based application that allowed critical information to be shared to and from the jobsite.

2017 Spring

Launched an enhanced mobile version of the Vision product

After a full year of having our hardware and software in the field, we received enough input from our users to validate that having the full XOi functionality on the tech’s existing smartphones and tablets created a more streamlined experience.

2020 January

Commercially launched Journeyman™

In their day-to-day, technicians work tirelessly to fix problems for other people and communicate clearly with all parties involved. Journeyman is our way of giving back to the technician. It’s like having an expert in their pocket providing insights, documentation, and recommendations in real-time. This makes the jobsite a more efficient and productive place in the process.

2021 December

Evolved from WiFi dependence to a cloud-based model layer

Technicians work in tough conditions that often have little to no cellular connectivity, but capturing and communicating their work while on site is critical to their success. We developed the model layer as a custom content and data handler to assure that what’s captured while on the jobsite makes it to the cloud. Our custom model layer delivers millions of pieces of content and data every month. Keeping everyone connected from the technician to their customers and back office personnel.

2022 January

Commercially launched Insights

Contractors produce a huge amount of data every day: photos, videos, notes, summaries, checklists, safety checks, sales proposals, etc… There are hidden gems in that data, but when does a contractor have the time to dig through it all? That’s why we launched Insights to automate the discovery of actionable, revenue generating, and efficiency gaining opportunities that are hidden in a contractor’s data. These insights supercharge our clients’ businesses and give them an edge over their competitors still struggling to know what to do with their data.

In January 2023, XOi combined the Vision, Journeyman, and Insights products to create a holistic, all-in-one solution

2025 Today

XOi Acquires Specifx

Expanding XOi’s groundbreaking Insights product, which provides unique asset origination, performance, and diagnostics information. The combined resources and capabilities of the two companies empower XOi to deliver a unified framework of proprietary and operational data to fuel faster and more meaningful innovation to the mechanical, electrical, and plumbing industries.

Awards & Affiliations

We are proud to be in the company of these standout organizations.

ACCA - field service technology
BDR - field service technology
CFESA - field service technology
Ice Group - field service technology
Linc Service - field service technology
Service Roundtable- field service technology
PHCC - field service technology
ServiceLogic

XOi in the News

Take a deep dive into the world’s leading technology for field service teams.

From Jobsite to Customer,  AI that Actually Helps with Lee Bridges, XOi Product Leader
From Jobsite to Customer, AI that Actually Helps with Lee Bridges, XOi Product Leader
Lee Bridges, VP of Product Management at XOi, joins Titans of the Trades to unpack how technician-first design and practical AI are transforming HVAC service. Learn how standardized jobsite data, time-saving automation, and empathy-driven tools are helping teams scale smarter and train faster.
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Repair vs. Replacement: A Data-Driven Cost Comparison
Repair vs. Replacement: A Data-Driven Cost Comparison
Discover the real cost of keeping aging assets alive versus investing in new ones. Download XOi’s data-driven TLC True Cost Chart to make smarter repair and replacement decisions.
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Preparing for the A2L Refrigerant Transition: What Service Providers Need to Know
Preparing for the A2L Refrigerant Transition: What Service Providers Need to Know
The R-410A phaseout begins January 1, 2026, marking a major turning point for HVAC. This post breaks down the A2L refrigerant transition—what it means for contractors, technicians, and distributors—and how to turn compliance into a competitive advantage with XOi.
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