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06/14/2023
How To: Isolate Common Jobsite Problems
Josh Zolin & Windy City Equipment are using XOi to isolate the most common problems on any piece of equipment the team is sent to work on.
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05/30/2023
Turning Work into Art with SAM Service
SAM Service technicians are using XOi on the job to tell a transparent story about the work they complete.
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05/25/2023
Why Jobsite Data Matters to Techs
Data from a Tech's POV: The ability to seamlessly collect jobsite data through XOi sets a baseline for the equipment Riddleberger Brothers techs are working on day to day.
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05/16/2023
The Intersection of XOi + AI
There's no shortage of ways the advent of AI-focused technology is going to change the field service industry.
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05/03/2023
XOi Celebrates National Skilled Trades Day
Happy National Skilled Trades Day 2023.
Read more04/07/2023
Using Technology to Hire Better Techs – Riddleberger Bros.
The trades is an industry that has the potential to attract top talent — it requires curiosity, a willingness to work hard, and a desire to have a long, fulfilling career.
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12/05/2022
The Final Mile – How To Transform The Customer Experience
In episode 3 of “The Final Mile,” XOi’s Senior Engineer JP Cahalan talks with Alex Kaslofski of Atomatic Mechanical Services about transforming the customer experience in field service.
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10/25/2022
Aire Serv, Riddleberger Bros, & Perfection Group talk about XOi
Faster, easier, more efficient, game changer … that’s what XOi can do. That’s big praise from our customers. Thanks to Aire Serv, Perfection Group, Riddleberger Brothers, Inc..
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10/07/2022
Making the Most of Shoulder Season
Technology-based tips to get everyone in your organization, from the tech to the back office, working during the slow season.
Read moreRecommended Case Studies
10/11/2023
Anthony Plumbing, Heating, Cooling & Electric Case Study
Across the board, Anthony was able to track significant changes in lead turnover from last year to this year including an improvement internally from active XOi users versus slower adopters.
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09/21/2023
How XOi Became JM Brennan’s Service-to-Sales MVP by Increasing Close Rates by 10%
JM Brennan discovered XOi and realized its potential to address their challenges. They were particularly drawn to XOi's custom workflows, which allowed them to easily create and tailor processes to their specific needs.
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07/19/2023
Aire Serv of Little Rock Case Study
Aire Serv of Little Rock provides HVAC service, installation and maintenance to the Little Rock metro area, adhering to the same standards that have allowed Aire Serv to become the industry leader it is today—with nearly 30 years of national experience. Challenges When Darren McWilliams became GM and HVAC tech for Aire Serv of […]
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