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09/02/2021

Micro Learning: Mobile Transcription

Save time on site by utilizing the Vision app to pull a full (and editable) transcription from the audio of videos recorded on the job.

08/18/2021

Turning a Technology Skeptic Into a Believer Ft. Danny Koontz of Windy City Equipment

In part two of our video series featuring Danny Koontz, Director of Relationship Management, Windy City Equipment, we discuss Danny’s initial pushback to incorporating the technology into his service process and the ROI he quickly realized once he invested time into utilizing the platform.

08/02/2021

Discovering the Value of XOi Ft. Danny Koontz of Windy City Equipment

In part one of our video series featuring Danny Koontz, Director of Relationship Management, Windy City Equipment, we discuss his initial hesitations with incorporating technology into his work procedures, his first impressions with the XOi Vision app, and how the app has since been incorporated into his day to day work.

05/26/2021

Technology Adoption in Kitchen Equipment Service ft. Josh Zolin

Solving the Challenges of the Skilled Trades Gap & Improving Communication

05/19/2021

Digital Transformation – Changing the Conversation in Kitchen Equipment Service ft. Rich Malachy

In part one of our kitchen equipment video series, Rich Malachy, CEO of Malachy Parts & Services, joins our own Cory Determann to discuss how video and mobile technology are transforming the way kitchen equipment service technicians deliver valuable service results and improve transparency and trust with customers.

05/13/2021

Utilizing Technology To Appeal to the “Amazon Generation” ft. Simon Thurstans of Guardian

In today’s digital age, your customers and employees alike have grown accustomed to the advantages and conveniences of modern technologies.

05/06/2021

Improving User Experience & Transparency With Modern Technology ft. Simon Thurstans of Guardian

With a focus on high quality and tailored services, Guardian Environmental Services Ltd. implemented the XOi Vision app to improve technical support and knowledge sharing amongst their clients and engineers.

04/28/2021

Utilizing Technology To Make Your Field Service Operations More Eco-Friendly ft. Simon Thurstans of Guardian

In the field, modern communication and technology platforms have been highly beneficial in assisting technicians on site when stuck on a difficult task or issue.

03/11/2021

Micro Learning: Yes/No Workflows

Micro learning video showing how technicians can use yes/no steps as workflows inside of XOi Technologies Vision app.

Recommended Case Studies

08/09/2022

Air Dynamics Case Study

For nearly 35 years, Air Dynamics has serviced customers in San Angelo, Texas. Today, they provide industry-leading heating & cooling services for nearly 4,000 people in the region. Challenges The team at Air Dynamics was absolutely bogged down with manual processes. Technicians were wasting time having to manually input data — their process required […]

04/27/2022

Burns & McBride Case Study

Burns & McBride has been a leader in the HVAC field for 73 years and is committed to providing quality 24/7 heating, cooling, and air quality service maintenance and installations throughout Northern Delaware and Southeast Pennsylvania. They continually invest in new processes and technologies to do the job better each day. Burns & McBride […]

02/24/2022

Aire Serv Case Study

Lee Downing is an HVAC industry leader with 23+ years of experience and an owner of four franchise locations of Aire Serv. Downing is committed to providing 24/7 heating, cooling, and air quality installation and maintenance for Middle Tennessee. A proud member of the Neighborly™ brand family, Aire Serv delivers premium service consistently to all […]

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