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05/30/2023
Turning Work into Art with SAM Service
SAM Service technicians are using XOi on the job to tell a transparent story about the work they complete.
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05/25/2023
Why Jobsite Data Matters to Techs
Data from a Tech's POV: The ability to seamlessly collect jobsite data through XOi sets a baseline for the equipment Riddleberger Brothers techs are working on day to day.
Read more05/16/2023
The Intersection of XOi + AI
There's no shortage of ways the advent of AI-focused technology is going to change the field service industry.
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05/03/2023
XOi Celebrates National Skilled Trades Day
Happy National Skilled Trades Day 2023.
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04/07/2023
Using Technology to Hire Better Techs – Riddleberger Bros.
The trades is an industry that has the potential to attract top talent — it requires curiosity, a willingness to work hard, and a desire to have a long, fulfilling career.
Read more12/05/2022
The Final Mile – How To Transform The Customer Experience
In episode 3 of “The Final Mile,” XOi’s Senior Engineer JP Cahalan talks with Alex Kaslofski of Atomatic Mechanical Services about transforming the customer experience in field service.
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10/25/2022
Aire Serv, Riddleberger Bros, & Perfection Group talk about XOi
Faster, easier, more efficient, game changer … that’s what XOi can do. That’s big praise from our customers. Thanks to Aire Serv, Perfection Group, Riddleberger Brothers, Inc..
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10/07/2022
Making the Most of Shoulder Season
Technology-based tips to get everyone in your organization, from the tech to the back office, working during the slow season.
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07/01/2022
Reshaping Your Business with XOi Ft, Bart Gedeon of ISS Mechanical
Using XOi can reshape your Field Service business by providing insight and knowledge for the office, technicians, and customers.
Read moreRecommended Case Studies

06/01/2026
How Veregy turned field service into a revenue engine with real-time quoting and faster billing
Veregy used XOi to standardize service documentation, move quoting into the field, and build accessible asset records over time. The result: 88% quote acceptance, $145K in additional first-quarter revenue, faster billing, and stronger customer visibility across service operations.
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05/12/2026
Harris Salt Lake doubles national USPS account through XOi documentation
Harris doubled its USPS footprint and eliminated documentation revisions by standardizing asset-level maintenance documentation, improving visibility, compliance, and approval speed across every site.
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11/19/2025
Harris dispatchers gain 2.5 hours each week to keep jobs moving
Harris uses XOi to build on the way the team already works so that dispatchers gain time back to do what they do best — keep jobs moving and support the people who make it happen.
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