What top-performing field service teams did differently in 2025—and how their data can guide your next move.
The 2024–2025 Busy Season Report offers a data-driven look at how field service operations evolved during the industry’s most demanding stretch of the year. Drawing on millions of workflows, asset interactions, and technician activities across the XOi ecosystem, this report surfaces the trends, behaviors, and insights that defined this year’s peak season. Whether you’re planning for next summer or looking to optimize your operations year-round, the takeaways here can help you anticipate challenges, uncover opportunities, and deliver more value, faster.
