Visually documenting each job increases credibility and transparency with customers.
Ready to transform your plumbing & mechanical business?
Service teams trust in XOi to get the job done right.
XOi users see a 20% increase in close rates
A 10% reduction in average time to complete a job
And a 40% decrease in second truck rolls
How XOi Helps
For plumbing companies, XOi provides a technology-first solution to increase productivity.
Create Customer Trust
Enhance Real-Time Diagnostics
XOi’s Knowledge Base provides instant access to thousands of manuals, documents, and training resources.
Create Consistency on Every Job, Every Time, From Every Tech
Techs follow standardized workflows and leave little room for error on the job.
Plays nicely with all the tools you already use.
XOi partners with the best in the business.
Seamlessly integrate all the tools your teams use today—and tomorrow.
WATCH: Wayne Gibson of Riddleberger Brothers, Inc. discusses how XOi has helped his techs communicate with customers.
XOi in the News
Take a deep dive into the world’s leading technology for field service teams.
04/30/2026
Talking Out Our Assets | Ep. 3: What do techs actually want?
JP Cahalan talks with Chad McClary and Ernie Martinez about what technicians need to succeed—from AI and asset data to better tools, support, and long-term career growth.
Read more
04/16/2026
The SaaS reset is exposing which software actually matters
The SaaS reset is forcing teams to rethink what software actually delivers. As tools are cut and stacks are simplified, the divide is becoming clear: software built on weak, fragmented data is being removed, while systems grounded in structured, usable data are becoming essential. This shift is redefining where value lives—and which platforms actually matter.
Read more
04/15/2026
Most asset data breaks at scale. Here’s why.
Most organizations believe they have asset data, but it breaks down when they try to use it at scale. Fragmented formats, inconsistent structure, and manual interpretation make it difficult to trust or act on. This piece explains why asset data fails and what it takes to turn it into something teams can actually use.
Read more
XOi for Plumbing & Mechanical
Contact us today to learn how XOi can support your team.