Last month, XOi partnered with leaders across the field service industry for our second virtual trade show, Field Service Technology: How to Adapt When the Status Quo Isn’t Cutting It.

Overview Founded by Joel Zolin, Windy City Equipment (WCE) began as a one-man operation, repairing only a few pieces of restaurant equipment. Fast forward to today, and WCE accommodates thousands […]

Creating the Ultimate Communication Framework in Your Trade Business, Part 3

In this excerpt from last month’s Virtual Trade Show: The Show Must Go On[line], Josh Zolin, CEO of Windy City Equipment Services and Author of Blue is the New White, discusses the importance of strong, transparent, and forward thinking leadership during times of crisis.

Helping your senior, most experienced workers get the most out of new technology

From small shops to large shops, from residential businesses to commercial businesses, our customers are wondering how to stay active and safe during this global uncertainty.

Someone once said that seeing isn’t believing, believing is seeing. Well, that’s definitely a crock and a crock drenched in childlike optimism. That statement works great in Christmas movies but does nothing for the people we work with. Whoever said that never ran an HVAC company, and they sure as hell never had a customer skeptical of everything they did and proposed.

Whether you operate a commercial or residential service business, closing a larger percentage of sales opportunities is key to growing your business. There are many ways that you can leverage XOi within your sales, service and support workflows to optimize and automate your business. Here are four ways that contractors are leveraging XOi to grow sales.

Windy City Equipment Service, Inc. announced today that it has adopted XOi Vision™, a cloud platform for enhancing field service by increasing transparency and improving communication between technicians, customers, and the office.