Industry leading field service software providers offer streamlined communications and efficiency for customers

Over the last few weeks, we’ve been devoted to sharing and crushing the common myths that have plagued the field service industry decades. We discuss these falsehoods in depth in our Field Service Mythbusters series. If you haven’t, be sure to check out parts one and two of the series.

Experienced executive joins top field service technology provider as VP of product

When you’re in the field service industry, you’re absolutely smothered in piece after piece about the skilled trades gap. And everywhere you look there’s a scary new statistic about how the trades are doomed if we don’t do something about it. Ok...great. Point taken.

For decades, the field service industry has been plagued with stigmas and misconceptions that have been hard for technicians and field service professionals to shake.

Brief overview of XOi's platform and how it can empower your techs and your business.

In a recent blog, we discussed the value and pitfalls of tribal knowledge. Tribal knowledge is just about everything your technicians learn and accumulate, but don’t necessarily write down or share with everyone on your team. Because this knowledge and content isn’t documented or known companywide, it can be easily lost. Thus, implementing a method for capturing and sharing this knowledge and expertise is a worthwhile endeavor.

Tech Tips - Courtesy in the Work Environment with Lee Company

Tech Tips - Courtesy in the Work Environment with Lee Company