Blogs
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09/05/2019
The Amazon Effect
This 2-part blog series shines some light on what we’ve come to know as the “Amazon Effect.”
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06/27/2019
4 Ways to Leverage XOi to Grow Sales
Whether you operate a commercial or residential service business, closing a larger percentage of sales opportunities is key to growing your business. There are many ways that you can leverage XOi within your sales, service and support workflows to optimize and automate your business. Here are four ways that contractors are leveraging XOi to grow sales.
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12/06/2018
Control The Change: The Secret To Getting Skeptical Techs To Use New Technology
In the South we have a phrase, “You catch more flies with honey than you do with vinegar”. For those of you unfamiliar with that cryptic southern jargon, that phrase generally means you get much farther by being nice than by being a first-class jerk.
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11/27/2018
When Was The Last Time You Invested In Technology With Your Customer In Mind?
Good Companies Adopt Technology That Improves Internal Efficiency. Great Companies Invest In Technology That Generates External Impact.
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09/25/2018
Decreasing Turnover with Technology
With New Computing Platforms, Deskless Employees Can Be More Happy and Productive
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08/07/2018
2 Ways to Give Your HVAC Sales Team More Time in the Bone-Searing Summer Heat
What’s the One Thing Your Sales Team Needs this Summer? More Time.
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06/26/2018
How to Reach the Promised Land of Customer Experience
Part 2: Knock-Their-Socks-Off Service Takes More than a Clean Truck & Tucked in Shirt
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04/04/2018
Avoid Tech Failures & Choose Solutions Your Technicians Will Actually Use
Nothing can torpedo a technology project faster than failing to seek the advice and buy-in of your guys (and gals) in the field. If technicians don’t believe that a new technology makes their job easier or more efficient, they won’t use it. It’s just that simple.
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05/12/2026
Harris Salt Lake Doubles National USPS Account Through XOi Documentation
Harris doubled its USPS footprint and eliminated documentation revisions by standardizing asset-level maintenance documentation, improving visibility, compliance, and approval speed across every site.
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11/19/2025
Harris Dispatchers Gain 2.5 Hours Each Week to Keep Jobs Moving
Harris uses XOi to build on the way the team already works so that dispatchers gain time back to do what they do best — keep jobs moving and support the people who make it happen.
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10/15/2025
Tolin Mechanical Cuts Quoting Time by 60% with Enriched Equipment Data
By integrating XOi’s enriched asset data into their workflow, Tolin Mechanical now delivers faster, more accurate quotes backed by complete equipment insights—strengthening customer trust and driving new business opportunities.
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