Commercial Kitchen

07/27/2021
Applying Micro-Learning With Your Team
XOi's own Aaron Salow joins Matt Jones of The Site Shed to discuss the relevance of micro-learning and how you can apply it to your team.
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06/29/2021
Malachy Parts and Service Case Study
Overview Founded over three decades ago with a goal of changing the way service was done in New Jersey, Malachy Parts & Service is devoted to providing the highest standards […]
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06/03/2021
Technician Accountability + Your Bottom Line
How To Utilize Technology To Improve Employee Engagement and Move Your Business Forward
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05/26/2021
Technology Adoption in Kitchen Equipment Service ft. Josh Zolin
Solving the Challenges of the Skilled Trades Gap & Improving Communication
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05/25/2021
With the help of XOi, SAM Service Slashed Their Service Order Second Truck Rolls by 52%
The Challenge: Before adopting XOi, SAM Service, Inc. was searching for a way to make their technicians’ workflow and notes more consistent across the board, as well as a way […]
Read more05/19/2021
Digital Transformation – Changing the Conversation in Kitchen Equipment Service ft. Rich Malachy
In part one of our kitchen equipment video series, Rich Malachy, CEO of Malachy Parts & Services, joins our own Cory Determann to discuss how video and mobile technology are transforming the way kitchen equipment service technicians deliver valuable service results and improve transparency and trust with customers.
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05/10/2021
XOi connects commercial kitchen equipment contractors with leading field service technology
Industry ambassadors Josh Zolin and Rich Malachy help top technology solution provider develop enhanced tools for food service contractors and technicians
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04/27/2021
Video Conferencing & Virtual Assistance in Field Service
It’s no secret that the ongoing pandemic has changed the way the world both lives and works. We’ve all been inundated with article after article about the influx in companies taking their operations online, closing offices, and increasing remote operations.
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04/15/2021
Food Equipment Service Leaders Summit
Stand Out From the Crowd and Win Over New Customers’ Trust by Leveraging Simple Technology
Read moreRecommended Case Studies

05/12/2026
Harris Salt Lake Doubles National USPS Account Through XOi Documentation
Turning field data into growth across a national USPS account Harris’ Salt Lake and Boise branches support USPS facilities under a national subcontracting agreement managed through JLL. In this […]
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11/19/2025
Harris Dispatchers Gain 2.5 Hours Each Week to Keep Jobs Moving
Harris dispatchers keep jobs on track with a level of precision and accountability that sets the tone for the entire operation. Their work has always been built on accuracy and […]
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10/15/2025
Tolin Mechanical Cuts Quoting Time by 60% with Enriched Equipment Data
The Challenge Tolin Mechanical has been a strong partner in adopting XOi’s technology to meet rising expectations from both clients and the business. From proving service quality with visual documentation […]
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